TERMS & CONDITIONS

BEFORE YOU ORDER

  • Please review our turnaround and shipping times before submitting your order to ensure our turnaround fits with your timeline.
  • Once we have received your order, your designer will begin to design your proof according to the details submitted with your order. Please ensure your email submitted is correct as it will be the method we add you into our client portal and communicate with you.

DESIGN TURNAROUND

  • You will receive your proof within 3-5 business days of placing your order.
  • Included in your order are three rounds of digital proofs. We will design your first proof exactly as specified in your order. 

  • You then have two rounds of revisions should you require changes to your design. We can happily make changes to your ink colour, copy and minor adjustments to the layout.
  • Additional revisions to your design will be invoiced and charged at an flat rate of $75.


PRODUCTION TURNAROUND TIMES

  • Production turnaround time is 10-15 business days PLUS SHIPPING

SHIPPING TIMEFRAME

CANADA - 5-9 business days
UNITED STATES - 7-9 business days

RUSH ORDERS
Should you require your order earlier than our turnaround times, and we are able to prioritize your order to meet your required timeframe, a $150 rush order fee will apply. This will be invoiced once we confirm if it is possible.

 

CONTACT INFORMATION
Please ensure the email address you include in your order is correct as this is the email we will use to communicate with you regarding your order.

PRICING
Prices listed on this website are subject to change without notice.

RETURNS

  • Due to the customize nature of our products, we cannot offer refunds however, if there is any issue with your order please contact us we are happy to help!